Customer Testimonials

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DealerRater Feb 1, 2023

Easy, fair, Jason went out of the his way. Finally process was short and much appreciated.

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DealerRater Feb 1, 2023

A little pushy when it came to selling extended warranty items made us feel pressured

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DealerRater Jan 31, 2023

Great organization to work with. Very happy with Justin. Would recommend anyone to work with this dealership.

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DealerRater Jan 31, 2023

Couldn't be happier with the purchase and working with Corey is always so easy!!

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Cars Jan 31, 2023

I had a chip put into have my seats become heated as far as I know everything went really well my seats are warm and I love it!

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DealerRater Jan 30, 2023

Andy, Jason, and Ryan provided a great buying experience. I wouldn't go anywhere else to purchase a vehicle

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DealerRater Jan 30, 2023

I worked with Jason, and Ryan they were very helpful. Kept me up to date on the vehicle and once it was in, they had it ready to go right away. They also gave me exactly what I needed for my trade ins and they got my payment to where I needed it to be. The paperwork was easy and no pressure to add on anything to the vehicle but gave me the extended warranty options and described them in great detail. I'm very happy with the service they provided.

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Google Jan 29, 2023

Corey was great to work with! I’m very happy with my purchase.

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Google Jan 28, 2023

Hands down the best experience we have ever had buying a vehicle! Highly recommend Jeff and his team for your next purchase!

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DealerRater Jan 28, 2023

Jason and Ryan were great to work with! Great Dealership with great inventory! Worth checking them out for your vehicle needs!

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DealerRater Jan 27, 2023

Kent and Ryan were very easy to work with. Kent in dealing with the car and Ryan with the financing and closing paperwork. Awesome Dealership that I am looking forward to working with on all car maintenance. Will highly reccomend.

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DealerRater Jan 24, 2023

Everyone I have worked with at the dealership has been great. The purchase started with a phone call. I ended up speaking with Justin Liljequist. Justin was very helpful, he spent some time on the phone with me and then I ended up coming in. At the time new inventory was hard to come by, he pulled a few different vehicles together to help show me all the options. Throughout the process I received 0 pressure and no sales pitches, everyone was honest and upfront. As with any new vehicle there were a couple of minor issues, Kurt and TJ took ...

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Google Jan 21, 2023

Jeff was great to work with the whole process was fast and smooth will definitely buy here again

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DealerRater Jan 21, 2023

Jeff was great to work with the whole process was fast and easy. Will definitely buy here again.

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DealerRater Jan 21, 2023

I had a wonderful car buying experience with Corey. He was very professional and easy to work with. I love my Buick enclave.

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Google Jan 20, 2023

Used this dealership since 2010. Have been very satisfied with both sales and service.

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Google Jan 20, 2023

Service was great. Staff is very friendly

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DealerRater Jan 20, 2023

We received great service from West Metro Buick GMC. They did a great job with our trade in, were easy to deal with through text / on the phone and made the car buying process easy. I appreciate the clear and transparent approach that Jason used with us. I would definitely buy another vehicle from them in the future.

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DealerRater Jan 18, 2023

An awesome experience. Everyone was very helpful and not once did we feel overwhelmed or like we were at a “dealership”. The owner even sat with us and gave us a personal thank you. Will recommend West Metro to everyone!

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Google Jan 18, 2023

An amazing experience. Typically buying a vehicle is overwhelming and we did not once feel overwhelmed. Everyone was very helpful and will recommend West Metro to everyone! A big shout out to Julie, Pat, Justin, Ryan and everyone else that helped our son make his first big purchase. Thank you for all of your hard work!

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DealerRater Jan 15, 2023

Award-winning customer service, friendly, knowledgeable, honest, and great pricing. Andrew Swinghammer has been our sales rep in past purchases. This past Monday I was so ready to get back into an all-wheel drive. He knew exactly what I wanted and he busted his buns to find it. I never seen the car but trusted Andy. Everything about the search to the final signing of the paperwork was top-notch! He worked with me and around my schedule. He had the car personally delivered and took my other Buick. His superior customer service made me want to buy a car from Andy ...

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DealerRater Jan 14, 2023

I called looking for a vehicle, my credit needs work. Kent called me and asked what I was looking for, he went way and above to get me what I wanted and the best deal. Was so nice dealing with Kent and West Metro.

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Google Jan 13, 2023

Shopped around St Cloud and ended back at West Metro. This is my third purchase with Corey and honestly he couldn’t make it any easier to buy a car. It was a no pressure, super casual experience. Thanks Corey.

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Google Jan 13, 2023

Great service- Jason was attentive, asked questions, covered the differences between models, and answered questions. He was helpful and got everything done in a 24 hour time period! Super helpful and I highly recommend West Metro and Jason Spears!

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DealerRater Jan 12, 2023

We had a great experience with West Metro and Jason. Jason was attentive, asking questions and answering questions so we felt comfortable picking out our vehicle. He was thorough and was able to get us in and out with a new car within 24 hours of setting foot in the door! Thanks Jason

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Google Jan 12, 2023

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Google Jan 11, 2023

Jason did a awesome job throughout the entire process!! This is the second time we have dealt with him . Will definitely be back next time!

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Cars Jan 10, 2023

Andrew Swinghammer has been our sales rep in past purchases. This past Monday I was so ready to get back into an all-wheel drive. He knew exactly what I wanted and he busted his buns to find it. I never seen the car but trusted Andy. Everything about the search to the final signing of the paperwork was top-notch! He worked with me and around my schedule. He had the car personally delivered and took my other Buick. His superior customer service made me want to buy a car from Andy every single day for the next 365 days. This experience ...

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Google Jan 10, 2023

Andrew Swinghammer has been our sales rep in past purchases. This past Monday I was so ready to get back into an all-wheel drive. He knew exactly what I wanted and he busted his buns to find it. I never seen the car but trusted Andy. Everything about the search to the final signing of the paperwork was top-notch! He worked with me and around my schedule. He had the car personally delivered and took my other Buick. His superior customer service made me want to buy a car from Andy every single day for the next 365 days. This experience ...

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Google Jan 10, 2023

Went to West Metro for the first time this weekend to charge my Ford Lightning. Public Charger was broken, but Jeff and his crew moved some cars around and set me up inside their heated shop for a free charge. They even gave me a ride from my Daughters Volleyball Tournament a couple of miles away. Can't say enough about how friendly and willing to help everyone here from the owner, to service department, to sales, to drivers are. Top Notch People. Thank You!

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DealerRater Jan 10, 2023

They were very helpful and easy to work with! I would highly recommend working with Tony.

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Google Jan 9, 2023

This was the easiest, and best, dealership I have ever dealt with! They made the process of buying a new car quick and painless! Jason was great to work with, very personable and easy to work with on trade in etc. They were genuinely appreciative of our purchase, which was nice to see. I would highly recommend Jason, and West Metro, to anyone vehicle shopping.

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DealerRater Jan 9, 2023

This was the easiest, and best, dealership I have ever dealt with! They made the process of buying a new car quick and painless! Jason was great to work with, very personable and easy to work with on trade in etc. They were genuinely appreciative of our purchase, which was nice to see. I would highly recommend Jason, and West Metro, to anyone vehicle shopping.

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Google Jan 7, 2023

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DealerRater Jan 7, 2023

This is the best dealership I have ever been too it is my second time buying a vehicle from them. Kent, Jared and Ryan are absolutely amazing, very kind, knowledgeable and helpful. I did not feel pressured to buy a vehicle, unlike a lot of other dealerships I went too. These guys know what they’re talking about with the vehicles they have and don’t just make things up on the spot. Kent was very patient, knowledgeable, and genuinely tried to help find an option that would work for me. I am amazed by how my experience went. I ...

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Google Jan 7, 2023

I loved the experience I had at West Metro. It was a pleasure working with Tony to get my new GMC Terrain. I absolutely love it!

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Cars Jan 6, 2023

Highly recommend this dealer. Prompt and courteous. They explain all that they've checked and done and their recommendations.

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Google Jan 5, 2023

As always, work was completed in a timely manner, staff was welcoming and polite, and provided a verbal overview of how things checked out on my car.

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DealerRater Jan 5, 2023

Friendly. Accommodation,reliable follow thru went out of their way love our truck delivered it presentation

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DealerRater Jan 4, 2023

West Metro did very good job helping me find the pickup I was looking for. When they didn't have it they did everything and more to provide customer satisfaction. A really good experience on my behalf, thanks again West Metro

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DealerRater Jan 4, 2023

I have purchased 5 trucks in the last year from Jason Spears, over sixteen years in business I have dealt with a lot of other dealerships, I always get great service and a good selection of inventory from West Metro. I would definitely recommend this Dealership to everyone.

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Google Jan 3, 2023

Great experience working with Jason Spears and West Metro. I plan to purchase more from this dealership in the future.

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Google Jan 3, 2023

Worked with Jason Spears. This was an excellent experience buying 3500 GMC pick-up. Every time I called, he answered his phone and got answers to the questions at hand. Will definitely buy my future automobiles from West Metro and Jason. Chris E.

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DealerRater Jan 2, 2023

West Metro makes the entire process so easy and fast. I have purchased two vehicles from them and each time it's been an incredibly seamless and quick interaction. They have great hours, a shop with loaner, and fast service times. Justin Liljequist is a fantastic salesman who will ensure you are a priority and worked hard to make sure we ended up satisfied.

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DealerRater Dec 28, 2022

West Metro has always been friendly, knowledgable, convenient, and very helpful with any vehicle needs of myself or my family.

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DealerRater Dec 27, 2022

Kept me up to date on order. Web site was not easy to set up order between model years

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DealerRater Dec 27, 2022

Unreal team who serviced our needs beyond expectations. Top of the line across the board, we’ll be back for more.

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DealerRater Dec 27, 2022

Jason was great to work with, very nice guy. Over all my experience was very good and I would do business with this dealership again.

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DealerRater Dec 27, 2022

Corey took great care of me. He got me exactly what I needed. He answered every question in a clear honest way! I am very pleased!

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DealerRater Dec 23, 2022

I was looking for a nice clean pre-owned truck and they had what I needed! Kent said the truck was in excellent shape and sure enough it was! It was washed up and detailed looking like new with a full tank of gas when I arrived! Friendly laid-back people! I will definitely be back!

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Google Dec 22, 2022

had a great time visiting in the waiting room listening to Jeff tell racing stories!

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Google Dec 20, 2022

Service leader was awesome. Answered my questions and explained the situation. Overall it was a great experience.

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Google Dec 20, 2022

Service backed up a week or so but said if I dropped it off they would get it in as soon as they could. They got it in and fixed in a day!

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Google Dec 17, 2022

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Google Dec 13, 2022

Very happy with are purchasing are sux, Justin drove the vehicle too are house even so I could test drive, and Jeremy did a fantastic job too , two great guy's and would recommend too all . Thank you guy's!!! Karla is very happy!!!

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DealerRater Dec 12, 2022

Picked up a car for my son from the fine people at West Metro. If you're looking for the white glove treatment, where a dealership puts its customers first, West Metro is the place to go. Everyone is always so helpful, but more importantly, honest and with high integrity. I've been a West Metro customer for 20+ years, will always come back.

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Google Dec 10, 2022

Corey, Jared, and Jeremy have been absolutely wonderful to work with. I truly cannot express how appreciative I am for their amazing customer service. Buying a new car during these times can be stressful for so many reasons and they truly work to ensure the customer service experience is the best. I will never buy a car from a different dealership in the Twin Cities, they’ve won my business for years!

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DealerRater Dec 10, 2022

Amazing sales team and management. Corey, Jared, and Jeremy were simply amazing and made the entire experience simple. I’ve visited a lot of dealerships during my car search, and they are truly one of a kind. They mean it when they say they take care of their customers. I’m a customer for life.

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Google Dec 9, 2022

Kent and everyone else were great to deal with at West Metro! They treated me the way a customer wants to be treated! The truck was exactly what they said it was! It was completely detailed, washed, with a full tank of gas parked right next to the front door where it should be! Great experience and I will be back!

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Google Dec 8, 2022

We have been taking our cars there for years, and are always satisfied with thier service.

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Google Dec 8, 2022

We have been shopping with West Metro and Jeff for over 6 years….and the experience is always great! I left yesterday with a GMC Acadia Denali and couldn’t be more pleased with the vehicle, the whole experience at West Metro!

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Google Dec 7, 2022

Treated very well. And will be glad to drive the 250 miles again for my next purchase. Thank you 😊

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Google Dec 7, 2022

Simple clear communication and sales process.

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DealerRater Dec 7, 2022

My husband and I always have a great experience at West Metro with Jeff…he is our go to for over 6 years. I went in by myself and my experience was no different than before. Jeff took the time to explain the vehicles I was interested in, and didn’t pressure me into things I didn’t want. A plus plus!

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DealerRater Dec 4, 2022

Everyone was so nice to us and they were able to work out a great deal for us to drive off the lot with a beautiful new car. Definitely will come back here in the future to buy my cars from them.

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Google Dec 3, 2022

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Google Dec 3, 2022

Great job getting me in and out the door

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Google Dec 2, 2022

Great people to work with to maintain our vehicles….

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DealerRater Nov 30, 2022

This is my second vehicle from West Metro Kent is amazing and overly helpful !!! Everyone is so friendly Thank you Kent

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Google Nov 20, 2022

Great experience working with Kent! Went in on Saturday later in the day, test drove a few cars and loved one! Unfortunately due to time, couldn't take one that day, but Kent kept me informed through the whole process and 3 days later I left my old car and brought my new car home! Kent showed me how everything works, there's a lot to learn! Great experience for sure!

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DealerRater Nov 20, 2022

Great experience. There were no hiccups, even when I decided to add a trade in, everything was so easy. Great place!

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DealerRater Nov 20, 2022

Went to West Metro to look at a used vehicle but it was no longer available. Decided to purchase another used vehicle. Went to pick it up and Kent pointed out some hail damage so decided to buy new. Had a good experience.

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DealerRater Nov 19, 2022

Easiest dealership I’ve ever dealt with! Drove from out of state to grab a hard to get truck, no dealership mark-up either. Jason had all the paperwork ready once I got there and made the process extremely painless. Highly recommend this dealership!

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DealerRater Nov 19, 2022

I had an excellent experience at West Metro Buick GMC. Everyone I spoke with and interacted with was very kind and helpful. I never felt pushed in any way. Everything was explained well to me and I received honest answers when I asked questions. I would definitely recommend this dealership!

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Google Nov 18, 2022

Everything was 5 Star Service!!! Excellent Staff would highly recommend for all of your vehicle needs! A+

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DealerRater Nov 18, 2022

The pleasant experience is definitely something that encourages me to look forward to my next purchase.

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Google Nov 17, 2022

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Google Nov 16, 2022

We really enjoyed working with Justine. He was extremely helpful and very knowledgeable. Will definitely be recommending him to our family and friends. Thank you Justine and thank West Metro!

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DealerRater Nov 16, 2022

No pressure dealership that was very helpful in finding the right truck for all my needs.

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DealerRater Nov 16, 2022

Working with Justine and the staff at West Metro made our car buying experience seamless and stress free. Will definitely recommend West Metro to family and friends!

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DealerRater Nov 16, 2022

Jason was very down to earth, friendly professional guy! No high pressure! Will recommend to others! Thanks for the great experience!

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DealerRater Nov 12, 2022

Tony helped me buy my 2014 Buick Encore, and I had such a great experience that I went back to him to buy my 2023 Buick Encore GX. He was extremely helpful with his expertise in knowledge of the vehicle. West Metro has always given me great professional treatment. Their service department is excellent and takes good care of the car even after purchase. I highly recommend West Metro dealership.

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DealerRater Nov 12, 2022

Had a great experience working with Kent. He answered all questions and took time to explain everything.

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Google Nov 11, 2022

Jeremy from financing and Corey from sales are awesome to work with! Customer service at its finest on all levels. Everyone works together to get the job done. A guy came in while I was waiting and offered to make everyone a cup of coffee, the receptionist made small talk with me and made me feel comfortable, Corey made sure I got the truck I wanted and even had the dealer sticker taken off for me right on the spot, Jeremy made sure I got the best coverage /protection that fits my driving needs ....the list goes on. I love ...

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Google Nov 11, 2022

This experience was great

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DealerRater Nov 10, 2022

Transaction went well. No high pressure for add ons. Being a older person 79 could have used a bit slower vehicle demo. Home safely. Amused by owners casual drop in claiming to be the ‘clean up dept. ah ha! 😉

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DealerRater Nov 9, 2022

Helpful, knowledgeable, easy to work with. Friend ly. Not high pressure sales . Very happy with our new s SUV.

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Google Nov 8, 2022

If you're looking for the white glove treatment, where a dealership puts its customers first, West Metro is the place to go. Everyone is always so helpful, but more importantly, honest and with high integrity. I've been a West Metro customer for 20+ years, will always come back.

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DealerRater Nov 8, 2022

If you're looking for the white glove treatment, where a dealership puts its customers first, West Metro is the place to go. Everyone is always so helpful, but more importantly, honest and with high integrity. I've been a West Metro customer for 20+ years, will always come back.

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Google Nov 4, 2022

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Google Nov 4, 2022

Always the best Service ! They treat everyone with top respect. Explain everything , all services. Always Very clean ! Everyone treats you like they've known you forever. The Greatest of any business out there! You can stop in and have coffee and a visit and say hi. Always top notch Hospitality !!

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DealerRater Nov 3, 2022

The salesman at West Metro was incredibly helpful and was quick to help us when we were in the parking lot. I had called earlier about the availability of this car and was given two other options that were not the car I had scene online. Kent was able to track down the car and help us through the application process and Ryan in the finance department walked us through payments and add ons. We will be coming back to this dealership in the future when it’s time for an upgrade on our other vehicle.

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DealerRater Nov 1, 2022

I have been to almost every dealership in the area over the last 9 months and every time I left feeling pressured, ultimately not committing to anything. Justin never pressured me once and was there to answer any questions I had. Ryan was great in the financing process. Will definitely purchase future vehicles from West Metro.

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DealerRater Oct 29, 2022

Very nice to deal with. Easy transaction. Would definitely buy from west metro again. Thanks

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DealerRater Oct 29, 2022

Very friendly staff and helped get me into a car I can enjoy driving. Would recommend to family and friends.

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Google Oct 27, 2022

This has been the 4th time we’ve purchased a vehicle from Corey Nelson at West Metro. We had looked online for a while and when I found something I wanted to test drive, I emailed Corey and set up a time to go test drive. He had the car pulled up front and ready for me to drive. From the first step in the door to the financing, West Metro is always looking to go the extra mile to get you in the vehicle you want and make it as easy as possible!

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DealerRater Oct 27, 2022

This is the 4th vehicle we’ve purchased from Corey Nelson at West Metro. Service is always top notch and they want to get you in the vehicle you want AND work with the budget you give them. From the first email contact to walking out the door with new keys in hand, it’s always a great experience.

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DealerRater Oct 26, 2022

Great friendly people! It was a pleasure doing business with Kent at West Metro Buick GMC!

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Google Oct 24, 2022

There are no words to say how kind I was treated by everyone!But the owner Jeff Sells went way out of his way to help me. I lost my husband from covid and was having a very hard time he made sure I was o.k.and I was in a safe car .He did what ever it took to help me I will never buy a car any where but West Metro!!Thank you everyone!

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DealerRater Oct 24, 2022

All I can say is great from the beginning to end.After having a hard time since the loss of my husband Kent made it happen even with less then perfect credit. Thank you West Metro!

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