Overall a pretty good experience. Aside from a few omissions and errors on the initial trade-in evaluation and cost estimate, a few back and forths and this was cleared up to my satisfaction, and process was relatively quick. I also purchased the extended warranty based on the explanation and recommendation from Ryan. I seldom buy extended warranties, but it was apparent that West Metro stands by their warranty and work. I would definitely consider West Metro for my next vehicle purchase. One negative, and not West Metro's fault, but our 2016 Trax has no cruise control!?! Why would any vehicle made ...
Tony made this experience wonderful. Communicated quickly and had the truck ready to go when I arrived. Answered all my questions. Walked me through all the functions/features. I am pleased with the truck and decision to purchase through such a reputable dealership.
Easy laid back, no pressure at all! Tony and Jim were awesome to work with. I am very please with my Cadillac SRX! But with this Coronavirus I have no place to
Great guys, easy to work with. I'll recommend them to everybody o know that's looking for a vehicle. I'll shop there again.
I am in love with my car. I believe his name is John kinsell, he helped me. Right when installed into the dealership I was offered something to drink which I thought was nice and we had conversation which I also thought was nice because their customer service skills are great. I got my car cleaned and full tank of gas that also made me happy. I would recommend them big time especially for people with new licenses.
Nothing short of a great experience working with the staff at West Metro. Quick and seamless sale. I would definitely recommend this dealership to friends and family
Wow, what can I say! Tony and Jim has me in and out! I received a great deal on my car! Thanks you both for making this easy and comfortable!
Could not have been more please with the deal I received and the excellent service and concern from Jason. The entire staff was friendly and attentive.
We found West Metro to have a no-pressure approach to sales. We actually stopped in numerous times and test drove different vehicles as we were looking. We were not in a rush to buy and appreciated that we could come in, look at different vehicles, and then leave to consider them without any high pressure. Everyone whom we worked with we found very helpful. We appreciated that if they did not have an immediate answer they quickly found out and got back to us , Andrew Schwinghammer was great to work with as was Tony LaPlant who also assisted us and ...
This is hands down the best dealership that I’ve ever worked with. We drove 41/2hrs from Iowa just to buy our vehicle. Our salesman Tony was awesome from the first email to delivery and beyond. So much so that I texted him so he knew that we made it back home okay. Ryan in finance not only was quick but made sure we got the best financing. Do yourselves a favor and buy your next vehicle here.